Company Details
Freshworks

Freshworks is a cloud-based software company offering various solutions for both customers and employees. Their easy-to-use product stack integrates CRM software with employee services such as human resource management and IT services. Freshworks users benefit from holistic software solutions for every part of an organization, from the customers they serve to the employees who make things happen. Designed to be truly simple to learn and use, Freshworks solutions are trusted by more than 50,000 companies in multiple industries around the world.


Social Accounts
SaaS University Details

Freshworks Academy offers courses and certifications in skills needed for Freshworks success. Users can earn product expert certifications as an agent or administrator, as well as learn Freshworks skills and general best practices in areas such as customer service. Courses are self-paced and range from just a few minutes to an hour, making it easy to blend professional development with a busy schedule. Learning with Freshworks Academy connects users with a community of more than 60,000 professionals seeking career growth and customer-based skills.


Review Rating
4.51
Showing 1 - 1 of 1
4.5
This academy offers courses and certification related to Freshworks. The page is easy to navigate and explore. Course descriptions prove good information regarding what to expect. I would have liked more information on medium and timing of the courses.
SaaS Courses & Certifications
On-Demand Courses
No
Live Format
No
Course Mix Mixed
No
Upskill Courses
No
Product Service Courses
Yes
Tech Platform

filestackcontent.com, northpass.com, freshchat.com, webpack

Community Features
No
Office Hours
No
Forums Included
No
Student Slack Channel
No
Sample Course List

Holiday Guide to Customer Service, Freshdesk Customer Sucess Fundamentals, Freshdesk Admin Fundamentals

Price Range
Free
Certifications

No

Path Themes
No
Languages Available
English
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