Losing your existing customers is costly; on average, it can cost companies 5 times more to acquire new customers than to keep an existing one. It’s much harder to sell your services to new customers, which is all the more reason to implement strategies to reduce churn as soon as possible. Here are 4 ways you can start reducing churn rates for your SaaS university today.
Trying to sell a SaaS product is very different from regular sales training. Unlike other industries, a lot more has to happen after the initial first sale. To be successful long-term, SaaS companies need to always be working on customer retention and creating lasting customer relationships. To help give you an idea of what should be included in your SaaS sales online training, here are 3 tips for maximizing the effectiveness of your sales team.
When it comes to strategies for increasing user retention, nothing compares to a successful customer onboarding process. It’s the first step towards getting people acquainted with your product or service, and if done correctly, can turn new clients into lifelong loyal fans. But what factors go into creating a good onboarding process, and how do you know if it’s working? We’ve compiled a helpful list of 4 top tips on how to run a successful SaaS onboarding process to get you started.
Starting a SaaS university is a fantastic way to increase brand awareness while providing exceptional value to your ideal audience. There are several amazing SaaS universities out there, and today, we're going to introduce you to three of our favorites.
If you’re a SaaS company, you’ve likely worked incredibly hard to get your product out into the market. Now it’s time to sell it and show people how it will benefit them. Proper SaaS training means making sure your team has an intimate knowledge of your product and services. Here are 4 uses for your SaaS training content that can help scale your business.