Guru is a knowledge management solution that keeps customer-facing teams up-to-date on critical product information and other internal communications. Their product is a company wiki that fits into users’ workflow through Guru’s Verification Workflow and Browser Extension. Guru also helps automate onboarding for new employees and summarize important information in one place instead of sending direct messages or scheduling meetings. Companies like Airtable, Spotify, Chorus, Shopify, Slack, Glossier, and Square use Guru.
Guru Academy offers several courses from an Admin perspective, featuring videos and activities to help users practice using their new skills in Guru. Learners can also take similar courses focused on New Hire Onboarding or Collection Author/Owners, access on-demand trainings for Product Enablement and Internal Communications, or peruse Read-Only Courses and Quick Tips to answer immediate questions. Their online Community and Help Center offer even more resources for Guru users.
Hubspot, Algolia, Foundation, Heroku Vegur Proxy
Admin: Guru Quickstart, Admin: Structuring your Content, Admin Courses: After Guru Quickstart, become a Guru champion!
No