Trying to sell a SaaS product is very different from regular sales training. Unlike other industries, a lot more has to happen after the initial first sale. To be successful long-term, SaaS companies need to always be working on customer retention and creating lasting customer relationships. To help give you an idea of what should be included in your SaaS sales online training, here are 3 tips for maximizing the effectiveness of your sales team.
When it comes to strategies for increasing user retention, nothing compares to a successful customer onboarding process. It’s the first step towards getting people acquainted with your product or service, and if done correctly, can turn new clients into lifelong loyal fans. But what factors go into creating a good onboarding process, and how do you know if it’s working? We’ve compiled a helpful list of 4 top tips on how to run a successful SaaS onboarding process to get you started.
If you’re a SaaS company, you’ve likely worked incredibly hard to get your product out into the market. Now it’s time to sell it and show people how it will benefit them. Proper SaaS training means making sure your team has an intimate knowledge of your product and services. Here are 4 uses for your SaaS training content that can help scale your business.
Once considered an impractical notion, the concept of adaptive learning has taken the e-learning world by storm in the past several years. With so many studies proving the existence of different learning styles, adaptive learning offers greater inclusivity and acceptance than traditional education. And when it comes to employee and customer training, adopting an adaptive learning method is one of the best decisions you can make. But what is adaptive learning, and how can you use it to maximize business goals? Keep reading, because we’re going to cover all that and more in this handy guide.